Terms & Conditions – cantileivercreations.co.uk

Last updated: Tuesday, 20 February 2018

By viewing and purchasing products manufactured and supplied by Cantileiver Creations Ltd you are agreeing to these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully read before using the https://www.cantileivercreations.co.uk website.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
In these conditions (the company) shall mean Cantileiver Creations and (you) shall mean the person, organisation, or company placing an order with the company.

Email / Newsletter Subscriptions

Emails including news and product information may be sent at a point Cantileiver Creations have information we may see as a benefit to you. All content emailed for marketing and product notification including special offers and pricing will only be delivered to Cantileiver Creations email subscribers and registered customers who agree to receiving marketing corrispondance.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

If you have any questions about these Terms, please contact us.

We hope you will be highly satisfied with any product purchased on our website but if you wish to return an item to us then it will need to be discussed and agreed by a member of our sales team, on the condition the item is unused and remains in a re-saleable condition.

We will refund the prices of the items although it will be necessary for you to cover the return shipping cost yourself.

Additionally there may be a re-stocking charge to cover the original cost of shipping to you (despite our free shipping policy we still have to pay our couriers) and the handling of the item in our warehouse. The cost of this will be calculated on a percentage of the goods returned.

Should the product prove to be faulty or the wrong item has been delivered, we will not charge a handling fee, we will refund the cost of delivery back to us from you upon proof of payment.

A restock fee of 20% of the original purchase price is applicable on all items unless agreed with our Sales team.

The Cantileiver Creations return policy does not extend to products shipped outside of mainland UK.

This does not affect your statutory rights.

Please note: All our products are checked at various stages during manufacturing.

The content of this website is provided free of charge for information purposes only. Cantileiver Creations endeavours to ensure that the information presented on the site is both true and accurate. However, Cantileiver Creations, its agents and its employees will not be held responsible or liable for any errors, omissions or inaccuracies occurring within this content.

All content included on this website including but not limited to web site design, text, audio clips, visual clips, logos, button, icons, graphics including all photographs are the property of Cantileiver Creations.

ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purpose of placing an order cantileivercreations.co.uk and using this website as a shopping resource only. Any other use of materials on this website including reproduction for the purpose other than those noted above, modification, distribution, transmission, broadcasting republication, downloading or uploading without the prior written permission of Cantileiver Creations is strictly prohibited.

cantileivercreations.cco.uk and the design logos are all copyright of Cantileiver Creations.

Returns

We hope you will be highly satisfied with any product purchased on our website but if you wish to return an item to us then we aim to make it as quick and convenient as possible.

Orders placed by you will not be binding on the company or deemed accepted unless & until written acknowledgement is issued by the company.

Any typographical, clerical error or omission in any sales literature, quotation, price list or literature issued by the company shall be subject to correction without any liability on the part of the company.

The company shall reserve the right to change the delivery process and charges without notification.

Unless otherwise agreed in writing by the parties, payment shall be due and payable at the time the order is placed and accepted by the company.

Delivery

Delivery shall occur when the company or its carrier arrive at the address given to the company at the time of order. Every effort will be made by the company to deliver the goods within the period specified by the company; however, such dates will not constitute part of the contract.

The company can accept no responsibility in the event that goods are left as instructed by you without your presence at time of delivery.

If you fail to accept delivery of goods when delivered the company reserve the right to attempt delivery of the goods at a later date and to invoice you a further delivery charge.

Risk of damage to or loss of the goods shall pass to you upon delivery.

Cancellation & Returns

All notices of cancellation must be given to the company in writing and agreed prior to cancellation with our sales team.

In the event that you cancel an order after delivery, you must inform the company in writing within 7 days. The goods must then be returned at your own expense to the company within 14 days of your notification to cancel your order. If you are unable to return the goods, you must make the goods available for collection upon request and within 14 days of your notice to cancel your order. This will be at your expense and you will not be entitled to a refund of the original delivery charge. The company will be entitled to charge you (an equivalent amount to the original delivery charge) for this collection. These conditions will still apply in the event of any discount/special offer applied to delivery charges.

The company will not be liable for any costs incurred in the return of cancelled orders. The goods will not be deemed to have been returned until notification is given by the company that the goods have been returned to the address advised by the company.

It is your responsibility to return all goods in the same condition as they were upon delivery. The company reserves the right to deduct from any charges necessary for the repair or cleaning of any goods returned not in the same condition as upon delivery. You are advised to retain the original packaging in the event of you cancelling an order. The company retains the right to charge for any necessary packaging/re-packaging.

The company shall be entitled to recover all costs, loss, charges, and expenses incurred in connection with goods returned not saleable as new.

Additionally, there will be a re-stocking charge to cover the original cost of shipping to you (despite our free shipping policy we still have to pay a courier!) and for the handling of the item in our warehouse.

Should the product prove to be faulty or the wrong item has been delivered, we will not charge a handling fee and provide the item be returned within 28-day period we will refund the cost of delivery back to you upon proof of payment.

The Cantileiver Creations return policy does not extend to products shipped outside of mainland UK.

This does not affect your statutory rights.

Please note: All our Products are checked at various stages during manufacturing.

Disclaimer

Cantileiver Creations has taken all reasonable care in the preparation of the contents on this web site, but makes no representation or warranty of any kind with respect to the operation of the site or the information, content, materials, or products included on this site. To the extent permitted by applicable law, Cantileiver Creations makes no warranty, express or implied, as to the accuracy, completeness or currency of the information contained in any of the materials on this web site. Cantileiver Creations reserves the right to change price and availability information without notice.

Cantileiver Creations shall not be liable to any person for any loss or damage that may arise from the use of any of the information contained in any of the materials on this web site.

Cantileiver Creations reserves the right to decline orders for bulk or high value purchases.

Cantileiver Creations makes no representation or warranty, express or implied (including, without limitation, warranties as to quality or fitness for purpose) in connection with any product(s) supplied by it under these Terms.

Cantileiver Creations shall not be liable for economic or financial loss or any special, indirect or consequential loss or damage whatsoever and howsoever arising.

Cantileiver Creations reserves the right to decline orders for bulk or high value purchases. We reserve the right to amend rates on your agreement or cancel orders if agreement cannot be made in the case of an incorrect price having been input into our system or where a dramatic price increase has been encountered by us.

Indemnity

Some hypertext (HTML) links on this web site lead to web sites, which are not under the control of Cantileiver Creations. Accordingly, Cantileiver Creations makes no representation or warranty concerning the content of these web sites and accepts no responsibility or liability in respect of the material on any web site, which is not under the control of Cantileiver Creations.

Cantileiver Creations is providing these hypertext links to you only as a convenience.

By accessing or using the Cantileiver Creations web site, you agree to the terms of the Cantileiver Creations. Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site.

Collection of Personal Information

When you engage in certain activities on this site, such as registering, or ordering products, Cantileiver Creations may ask you to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, Cantileiver Creations may
require that you provide us personal information, such as your name, mailing address, e-mail address, and other personal identifying information.

When ordering products on the site, you maybe asked to provide a credit card number.

Cantileiver Creations collects this information in order to record and support your participation in the activities you select. If you order a product, for example, the information is used to mail to you the items ordered and to provide you with any benefits that may be made available to registered users. Cantileiver Creations also uses information that you provide as part of our effort to keep you informed about special offers, and other Cantileiver Creations products and services.

Cantileiver Creations recognises and appreciates the importance of responsible use of this information. If you do not want the information you provide to Cantileiver Creations to be used to inform you of any other products and special offers from Cantileiver Creations, and you indicate this preference when you provide the information to us, we will honour your preference. In addition, Cantileiver Creations may selectively provide certain information to other companies or organisations that have products or services we think may interest you. If you do not want the information you provide to Cantileiver Creations to be shared with other companies, and you indicate this preference when you provide the information to us, we will honour your preference.

Your personal information is password-protected to prevent unauthorised access to it. We recommend that you do not divulge your password to anyone.

Governing law and jurisdiction

This web site is controlled and operated by Cantileiver Creations form its premises in England. We make no representation that materials on this site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this web site from locations outside the United Kingdom do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable.

All terms and conditions on this web site shall be governed by and construed in accordance with English law. By using this web site, you hereby submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any dispute arising under or in connection with these Terms or your use of this web site.

Nothing in these Terms shall be in any way be deemed to restrict or affect your statutory rights under English law.